Apartments + Houses + Commercial


(604) 639 - 0990

24/7 Flood & Leak Clean Up – Call 604-639-0990  Incredible's Accreditations1 year warranty water damageconsumer choice award 2021

We can help.

Your Local One Stop Shop.

If you’re experiencing water damage, Incredible Restorations is here to help.
Leaks, drips and stains in your home can be signs of water damage.
If left unchecked, these can lead to bigger problems that can cost you thousands of dollars down the road.

24/7 Emergency Water Damage Response
In The Lower Mainland

We provide water damage restoration and water damage repair services to buildings across the entire Lower Mainland. We service VancouverNorth VancouverWest VancouverEast VancouverBurnabyRichmondNew WestminsterSurreyDeltaLadnerWhite RockPort MoodyCoquitlamPort Coquitlam, Maple Ridge, Abbotsford, Mission, and Chilliwack.


It's more than just a job, it's our passion.

We understand how devastating water damage can be to a home. Our goal is to help you get your life back to normal, not just to finish the repair. We’ll do our best to make this frustrating experience easier for you, wherever we can.

But don’t take our word for it, see what our clients have to say.

✓ 24/7 Immediate Water Damage Restoration Response

✓ We Work With Your Home Insurance

✓ Fast Turn-Around Time 

✓ One Year Workmanship Guarantee

✓ Vancouver’s Best Rated Water Damage Repair Company

✓ Over 25+ Years of Experience

What Our Clients Say

Strata called Incredible Restorations after an upstairs neighbor flooded their apartment and water leaked all the way 4 floors down to my first floor unit. This extended to both my bathroom and my kitchen! Gratefully, Jamie was dispatched the very next morning. Jamie was polite, on-time and passionate about his work. Moreover, he is highly communicative- explaining the process every step of the way and never shamed me for asking too many questions. That sort of empathy is kind of amazing. I felt reassured my unit would be okay. Thanks Jamie!
r r
16:51 14 Jul 21
Hired them because they were recommended by a friend. Needed to repair some water damage on the floors. Aaron and his team did a great job and never tried to get us to do something that wasn't necessary.
Ryan W.
19:22 13 Jul 21
My husband and I had an overflowing toilet in our upstairs bathroom and we called the Incredible Restoration guys right away. They were super thorough and got everything dried up in just a few days!! This was a first for me, so I asked a lot of questions and I loved how they answered without any hesitation - I highly recommend James and the entire Incredible Restorations team! Super amazing work 🙂
Nelan Tagra (.
17:56 28 May 21
My building had a multi-story flood and their team just finished drying my apartment. They did a great job communicating what they were doing and made sure to wear masks the entire time. 10/10
John C.
21:39 19 May 21
They're currently handling a flood in my apartment building and all the workers have been very respectful and polite.
Penny L.
00:01 18 May 21
Honestly, I didn't know there was mold in my home until my mom visited and pointed it out. I called Incredible and they got rid of it so quick. They really are pros at what they do.
Christy T.
23:50 25 Apr 21
Keith and his team were great!They showed up promptly at 9:00 am, left around 12:00 pm after cutting out the soaked drywall, insulation, carpet and pulling out the ruined laminate, and setting up fans for us.They also gave great after-care instructions for the equipment. Very happy with their work 🙂
01:21 20 Mar 21
Incredible Restorations has always been great. Unfortunately, I've experienced a couple of water losses in the not-so-distant past, the most recent one being a month ago. My strata has called them each time we experienced one and they've always been prompt, professional, and polite throughout the whole repair process.
23:38 17 Mar 21
Great company to work for the management care about their staff the company as a whole is run by great people 10/10 would recommendThey take the job seriously and the management and supervisors there are very knowledgeable and considerate of any private residences individual costing needs and how to take the most productive and cost efficient way in resolving most floodsI learned a hell of a lot with them and think they’re probably the safest bet I can see for anyone in an emergency flood10/10 would work there again I just needed to take a higher paying worse job in order to pay some bills i definitely intend on shooting a resume back there
Dave M.
23:59 05 Mar 21
I posted a review with my google account (Morris) and my snooping has led me to my wife's gmail (since I am trying to support all the businesses I love during these pressing times with FAIR reviews).I don't understand the vendetta people go on and it sickens me that people of such 'low' caliber exist. If the unnecessary 1 star constancy is how one acts, there seems to be a lack of understanding. We act on rage and emotion, but the audacity to hide behind the screen and be petty, rather than finding the solution and settlement like adults is distasteful.If the job is truly not to promise, then 1 review is enough.Only reason why I even posted this is to let other people know what is REAL and what is a FAKE review - simply look at the constancy of review.If something was really unjust as to cause this, I would consult someone and deal with the business (especially if a job was on a higher quota). Again, all businesses have agreements and nobody's to blame but your ignorance to understanding how an industry works.From an accounting perspective: compliance, bylaw, enforcement, and legal aspects can assist you in claims. An analyst would do the backend work and an inspector would get the evidentiary needs.(Further snooping on restoration companies like circle and whatnot: the owners reply that they can't even find their file... so if you want to truly know a service, just be careful with these Shady 1 star reviews in general.If they are indeed true, than I apologize for pointing fingers and I'm sure the business would truly appreciate your feedback).PS: if you need restaurant or new eats recommendations, I will be posting my experiences on my actual account because they are TRUE.*Once this gets sorted out, I will delete this review - because it's not an actual review. (so maybe the fake reviews should do the same?)*
Stephanie T.
23:51 19 Feb 21
Anyone who needs an Incredible response team should call these guys!My dishwasher decided that it was finally time to ascend to heaven amidst my nightly milk run. All I can say is... there was a lake conveniently located in my kitchen (thankfully google instructed me on what to do immediately). But that was unfortunately the least of my problems...How I stumbled across these guys was through a friend who worked in strata management. And these guys aren't called Incredible for no reason!I spoke with the office staff there and they walked me through the process with what's to be expected (invoicing and everything). So the whole sha-bang was set into motion and the amount of professionalism was amazing (My parents and past landlords used to deal with contractors before... and they had NO respect whatsoever - these guys were DIFFERENT).Anyway, they went with the inspection and I was embarrassed with what unfolded... FREAKING MOULD! The team who worked with me were very knowledgeable and educated me about the occurrence of it (alongside some insight on how to avoid this in the future).Not that I hope something will happen in the future, I'll know who to call for Restorative work!De-bunking some skeptics out there (since I snoop a bit and working from home as an ACCOUNTANT of all jobs... I have time to read and have a good laughs with some of the reviewers getting called out from other businesses):- They quote you and give you estimates to the job done. (You just need to ask questions! Don't just stand there with your arms crossed and act like you know what you're doing. It might be COVID, but sheesh - if you got questions, ask!).- You sign it, but did you read it? You might say you have, but that just means you let the Karen in you take over and overreacted before understanding.- If the fellow in charge doesn't contact you, they have an office line for you to call from 9-5 - their office staff is updated enough with your job to give you some insight.- If a leak happens, MAYBE try and see what can be done in the meantime. That was the FIRST question I asked (What can be done in the meantime?)It just makes my eyes roll when people think 'value' is always the issue and will nitpick up to somebody's neck.The true value at the end of the day is:Respect and believe in other people and their respective careers & the amazing work that they've done is the value earned.Thank you for reading this lengthy review and hope it gives you another option for a restoration company! (Because they truly helped me indefinitely).
Morris T.
00:04 19 Feb 21
I had a leak from the unit upstairs. Incredible Restorations provided emergency response. From the coordinating supervisor, Nash Charbonneau, to each of the crew members who attended my home (Josh, Tyson, Carlos & Abraham), I received stellar service. Nash and his crew went beyond in accommodating special requirements to ensure my home remained safe of chemicals and toxins. Each crew member respected my home as if it were their home.Because of my experience during emergency restoration, I hired Incredible Restorations to do my repairs. They worked around my schedule, always arrived on time, and Nash stayed in touch with me regularly to ensure that everything was going well from my point of view. Without hesitation, I recommend Incredible Restorations. They are shining stars in an industry that doesn't have the best reputation.
Renu B.
21:31 26 Jan 21
Katita and Aaron were really easy and efficient to coordinate services with. Katita went out of her way to make everything go smoothly. I definitely want to get assistance from these folks in the future. It's reassuring to know there is a 24 emergency service that is friendly, fast, and easy to work with.
Alistair G.
02:22 23 Jan 21
They did a thorough and detailed job of helping me fix some significant water damage. I was really happy with the service that they gave!
Julia B.
03:31 14 Jan 21
Incredible restorations was very easy to work with and finished the repairs on time. Thorough communication and attention to detail, got the job done right.
Paul C.
19:52 07 Jan 21


No two floods are the same.

Although the cause of water damage in your home could be from a common source, such as a pipe leak, appliance leak, roof leak, basement flood, or a bathroom leak, restoration and repairs are always different.

With this in mind along and over 25+ years of experience, our Incredible Restorations water damage response team is meticulous with the restoration process in order to get your life back to normal as quickly as possible.

If you want to understand the water damage restoration process, watch some of our recent projects.


We work with all insurances companies and we’ll bill them directly too.

Desjardins Insurance
economical insurance
intact insurance
Cooperators insurance
wawanesa insurance


(604) 639 0990

Service in the Lower Mainland