Every case study below documents an actual water, fire, or storm damage restoration project Incredible Restorations completed for a homeowner, strata, or commercial property across Metro Vancouver. Our IICRC-certified technicians have handled projects like these for over 30 years, and we bill insurance companies directly so you can focus on getting your property back to pre-loss condition.
After plumbing contractors caused a leak in this house by cutting into a pipe, this homeowner called us for repairs after the initial drying. Due to the zig-zagged nature of the drywall cuts, this repair proved to be a bit tricky. Luckily, our expert repair technician Andy utilized his 35 years of experience in repairs to expertly navigate the repair of this water damaged home. Our technician repaired the drywall & baseboards, retexturized the ceiling, and painted bringing the home back to its pre-loss condition for our happy clients. Watch this 11 minute case study and discover the water damage repair process.
Category – 3 contamination, also known as black water, contains water that is contaminated and can contain pathogenic, toxigenic, or other harmful agents. This apartment suffered a category 3 water damage loss after a unit above the gym experienced a sink backup. With no one in the apartment at the time, the black water ended up flooding the gym underneath. Incredible Restorations spent the whole night extracting water and drying out the unit and gym. Due to the hazardous bacteria in the water, the gym and unit had to be shut down and stripped down for decontamination.
How often should toilet supply lines be changed? Every 4–5 years. Toilet maintenance is an often overlooked part of homes and businesses, and this tenant found that out the hard way. During the Christmas holiday, this tenant’s toilet supply line burst, resulting in a commercial building experiencing water damage from massive amounts of standing water. With nowhere to go, the water moved laterally into the surrounding units and ended up flooding a hair salon, massage studio, and a Montessori.
During a routine bathroom renovation, a contractor capped a pipe to prevent any possible water damage. However, repressurizing the water caused the cap to shoot off, flooding two apartments and the commercial space below. In order to properly dry a structure, moisture mapping is crucial to identify all flooded areas. Proper mapping combined with the correct amount of equipment allows restoration companies to minimize the amount of damage, saving the client a lot of money and time on the back end.
A homeowner hired a contractor to renovate their home. When leaving one day, the contractor forgot to cap the open shower valve, resulting in thousands of litres of water spraying onto unfinished drywall. Twelve hours later, the homeowner got a notification that their Nest thermostat was offline. When they checked the home, they found all three floors completely flooded. Incredible Restorations was called for the emergency and demo phase, extracting all the water and removing affected materials including flooring, ceilings, drywall, baseboards, and more.
One of our clients experienced a massive flood from a boiler malfunction. Within an hour of our crews arriving, an enormous amount of water damage had already been done. Water seeped into walls, flooring, and even the emergency stairwell. Incredible Restorations immediately started water extraction, moisture mapping, and documentation, removing baseboards and double-layered drywall to inspect the steel stud C-channels, and checking for mould, lead, and asbestos. Our crews worked tirelessly over the course of weeks to dry all 32 floors and get residents back into their home
At the time of the fire, 6 fire trucks and 35 firefighters were on site, dumping large amounts of water. 28 units were affected by water or smoke damage to varying degrees, and 33 units had to be evacuated after the fire started on the third floor. Behind the walls was plywood shear wall, and because drywall was compressed directly against it, moisture soaked right into the wood, meaning the drywall had to be removed from the shear wall itself to fully dry it. In the end, roughly 90% of the hallway had to be torn out.
On this project, gutters became clogged during a storm and water overflowed onto an unfinished rooftop. The roofer caught the water just as it began to pour and cleared the gutters immediately, but only a few minutes of overflow was enough to cause immense damage to the 10 units below. Incredible Restorations extracted the standing water and worked through drying and moisture mapping across each affected unit, tracing how quickly a single clogged gutter section spread damage through the building below.
If you’re experiencing water, fire, or storm property damage, the Incredible Restorations team is here to help.
Our phone lines are open 24/7, 365 days of the year, and our team is passionate about getting your life back to normal. As a Consumer Choice Award winner with 30+ years in business, we work with all insurance companies and bill them directly.
We understand how stressful property damage is and we’re dedicated to providing you with excellent customer service through this tough time.